Organisational Process Aided Design
نویسندگان
چکیده
Computational tools that support process design have been widely used in Business Process Reengineering. In order to assist the designer, they use information about the organisation (structure, tasks, documents, etc). However, knowledge and inference about the expected behaviour of processes have not been supported to the same extend. In this paper we redress this situation by showing how the compliance of a process design with respect to organisational rules can be formally analysed using techniques from artificial intelligence and computer science. Based on these formalisms we have built a software tool that detects incorrect and incomplete designs of organisational process, and helps the designer to decide between alternative choices.
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